| What We Offer |
 Logging, Audit & Control
One of Merce's design goals is to make the usage of IS infrastructure auditable. A second goal is to allow for policy controls on each service offered to users. Few email or Web proxy servers allow the degree of auditability and control that Merce does.
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Infrastructure level security Merce aims to be paranoid about security, and secures your information against intrusion, theft, and accidental data loss. Merce's own inter-server synchronisation uses public key cryptography. The Merce installer hardens the OS during installation. Virus and spam filters are integrated into Merce. Various control features are designed to prevent information theft and leakage. Automatic data protection mechanisms protect information against accidental data loss.
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Controlled email and Web access Merce provides email and Web access services for all users in a secure and controlled manner. Traffic is logged and reports are generated for system managers to track system usage. Merce lets you control which users can access which sites at which times of the day, and which users can send email to which recipients.
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Integrated management This is at the heart of Merce's design philosophy. Merce provides a single browser interface to manage an enterprise network of hundreds of servers. What's even more powerful is that the Merce system manager does not need to think in terms of individual servers but in terms of locations and users. Merce maintains an enterprise-wide user directory and each user gets one ID to access all services across the enterprise.
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Get new insights Merce's unique network and server monitoring system called Merce Insight provides you quantitative data of network and server health parameters from across the enterprise in real time. Merce Insight generates alerts when exceptions are noted. And the historical data it collects allows you to take capacity planning and resource allocation decisions on time, in an informed manner.
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Proven industrial-strength solution Merce scales up to 10,000+ users and hundreds of servers. It has been proven in data-centre environments where it has been integrated with external RAID arrays, FC HBA, storage networks, VPN concentrators, firewalls and IDS systems. It is often deployed on HA clusters. Its database has been integrated with business applications. Merce's robustness and scalability takes the stress out of IS infrastructure.
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About Merce
Merce is an integrated software solution to address
enterprise IS infrastructure needs.
As a CIO, you know that good information systems are
built on a foundation of a robust IS infrastructure. This
infrastructure is facing new challenges, and you are
struggling with technology choices, attempting to minimise
overall TCO, meet business expectations, and increase ROI
on your technology investments.
In this situation, you would like to entrust your
organisation's IS infrastructure to an integrated solution
which takes care of all essential needs, something which
will deliver an easily managed, auditable, reliable and
secure IS infrastructure foundation. You don't need a
clutch of diverse products; you need your IS infrastructure
"solved".
We understand enterprise IS infrastructure and our product,
Merce addresses this need.
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How Merce fits in
- Merce for large enterprise
- Merce for small business
- Merce in academia
- Merce for BPO companies
- Merce with legacy email solutions
- Merce for manufacturing
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Merce was originally designed for medium to large organisations, with
more than ten sites, dozens of servers, and thousands of users. Merce
minimises management overheads, scales up well, and integrates with
legacy systems, thus addressing the concerns of large, mature
organisations.
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Mtracks: driven by Merce technology, is a single-server version
of Merce, meant for small firms and entry-level medium-sized companies
who conduct their business entirely or primarily from one office.
With Mtracks, you get the proven enterprise-class foundation of
Merce, coupled with a size and complexity suited for single-office
architectures.
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Managing computer and networking infrastructure in an academic
environment, e.g. a college campus, has constraints quite
different from those of a corporate environment. Besides, students are
not corporate professionals; their needs are different. Merce keeps
this in mind.
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A BPO or KPO organisation, with its large head count, multiple
parallel client processes, very high employee turnover, 24x7 work
culture, and stringent demands for control and auditability, place
special demands on email and IS infrastructure. Merce is very effective
in bringing a sense of assurance to this floating population.
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You do not need to replace legacy email systems when opting for Merce;
it can co-exist and add value to large companies which have legacy
systems. Merce is often called upon to integrate with existing setups,
and Merce PSG steps in to smoothen out the integration. Heterogenous
environments are here to stay, reflecting the complexity of the modern
workplace.
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Merce has been successfully deployed in medium to large manufacturing
companies, with a Head Office and multiple factories, godowns and
warehouses. The constraints imposed by a widely distributed
manufacturing and distribution network with varying levels of
connectivity and infrastructure have been addressed very successfully
by Merce.
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